Terms and Conditions

Last updated: June 2026

1. About Osentra

Osentra is a software platform operated by Osentra Ltd, a company registered in England and Wales with company number 17251053.

Osentra provides workflow, job management, invoicing, payment tracking and operational management tools for small and medium-sized businesses.

2. Acceptance of Terms

By accessing or using Osentra, you agree to these Terms and Conditions. If you do not agree with these terms, you should not use the platform.

3. User Accounts

You are responsible for maintaining the confidentiality of your login details and for all activity carried out under your account.

You agree to provide accurate information during registration and to keep your business and contact details up to date.

4. Acceptable Use

You agree not to use Osentra to:

• carry out unlawful, fraudulent or harmful activity;
• upload malicious software or harmful content;
• attempt to gain unauthorised access to systems or data;
• interfere with the security or operation of the platform;
• misuse customer, invoice or business information.

5. Business Records and Responsibility

Osentra provides software tools to help businesses manage enquiries, jobs, invoices and payment records.

You remain responsible for checking the accuracy of information entered into the platform and for meeting your own legal, accounting, tax and business obligations.

Osentra does not provide legal, accounting, tax or financial advice.

6. Availability of the Platform

Osentra aims to provide a reliable service, but we do not guarantee that the platform will always be available without interruption.

Access may be affected by maintenance, updates, technical issues or third-party service interruptions.

7. Intellectual Property

All rights in the Osentra platform, website, branding, software, design and content belong to Osentra Ltd unless otherwise stated.

You must not copy, reverse engineer, resell or redistribute the platform without written permission from Osentra Ltd.

8. Fees and Subscriptions

Some Osentra services may be offered free of charge during early access or pilot testing. Paid services, subscription plans or additional features may be introduced in the future.

Where payment is required, pricing and payment terms will be made clear before you subscribe.

9. Limitation of Liability

To the fullest extent permitted by law, Osentra Ltd shall not be liable for indirect, incidental, consequential or business losses arising from the use of the platform.

Nothing in these terms excludes liability where such exclusion is not permitted by law.

10. Data Protection

Osentra processes personal data in accordance with its Privacy Policy.

11. Suspension or Termination

Osentra may suspend or terminate access where these terms are breached, fraudulent activity is suspected, or continued access presents a legal, security or operational risk.

12. Changes to These Terms

We may update these Terms and Conditions from time to time. Updated terms will be published on this page.

13. Governing Law

These terms are governed by the laws of England and Wales. Any disputes shall be subject to the jurisdiction of the courts of England and Wales.

14. Contact

Osentra Ltd

Company No. 17251053

Wellingborough, Northamptonshire, United Kingdom

Email: info@osentra.co.uk